Closed beta guide
Thanks for trying Itzaria before anyone else. This is a test version: there will be bugs, and your help is what lets us fix them.
What to test
These are the things we would love you to try. You do not have to do them all: pick what you enjoy and tell us what happens.
- Phone controls: joystick or D-pad, tapping the map to walk, double tap to use, long press to drag an item and the two-finger context menu. Try rotating your phone too.
- First steps in Rookgaard: the tutorial, your first fight, opening a corpse and picking up the loot.
- Cities and NPCs: buying and selling, learning spells, talking with the keywords highlighted in dialogs.
- Daily tasks and login reward: type
!tasksand!rewardin the chat. - Hunting and leveling: monsters of Rookgaard and Thais, spells and runes, the quick access bar.
- Social: parties, player trading, guilds, chat channels and the ignore list.
- Houses: buy or leave a house with
!buyhouseand!leavehouse, and keep items in it. - Installing the app: "Install app" or "Add to home screen" in the browser menu, then reopen it.
- Languages: switch between Spanish, English and Portuguese in the menu and look for texts that are wrong or untranslated.
When something feels wrong (a text, the balance of a monster, a screen that freezes), report it: how is below.
Known issues
We already know about these, no need to report them (if one looks worse than we say, do tell us):
- Premium payments only work in test mode: no real money is charged during the beta.
- The legal texts (terms, privacy, cookies) are drafts pending review.
- On iPhone and iPad push notifications only arrive if you install the game on the home screen from Safari.
- The first time you enter, the game graphics are downloaded; on a slow connection it can take a while.
- Progress may be reset during the beta if there are big data changes; we will warn you in the news ahead of time.
- Some texts and phrases are not reviewed yet in English and Portuguese.
If the game freezes, reload the page: your character is saved on the server.
How to report
There are three ways to tell us, from the quickest to the most complete:
- In the game: open the Menu and tap Report a problem. Choose a category (bug, balance, text or translation, other), tell us what happened and, if you like, attach a screenshot of the game. It takes under a minute.
- A message from another player: long press the message in the chat to report it to the moderation team.
- The survey: after three sessions we will ask your opinion in five questions. You can skip it and answer later from the survey.
So we can fix it, tell us what you were doing, what you expected to happen and what happened instead. You can send up to 5 reports per hour.
Rules
The game rules apply in the beta too. The essentials:
- Treat other players and the team with respect.
- No bots or programs that play for you.
- If you find a bug that duplicates items or gold, do not use it: report it. Abusing a bug can cost you your account.
- Do not sell or share your account, and do not share your invite code in public.
- Accounts can be suspended or muted by the team when they break the rules.
Privacy of the reports
A report sent from the game includes what you write plus technical data that is attached automatically: the client and protocol versions, the device type, your position on the map, the last 20 errors of the browser console and the last 50 chat lines you saw. The screenshot is optional and is only sent if you attach it.
Only the moderation team can see the reports. Do not write passwords or personal data in the description, and avoid including in the screenshot anything you do not want to share. Survey answers are stored with your account.
See the privacy policy (a draft pending legal review) for more details.